Worldwide Delivery and Luxury Gift Box

Care and Cleaning

Please be aware that over the course of time, discoloration may occur with silver or gold plated jewellery. This is due to general wear and tear and the acidity of your skin. When you are not wearing your jewellery, it should be stored in a box, or wrapped in tissue paper to maintain its polished look and avoid tarnishing.

Silver, gold and rose gold plated jewellery

To care for your jewellery please avoid coming into contact with water, perfume, lotions, hairsprays and detergents as this may cause your jewellery to tarnish. Most of our jewellery is costume jewellery and is therefore not designed to be worn constantly. Please do not sleep or shower with your jewellery. To keep your jewellery looking its best, polish using a soft cloth or gently buff.

When washing your hands with soap and water or using hand sanitisers, we recommend taking any rings of beforehand to help maintain the longevity of your jewellery and ensuring your hands are completely dry before putting it back on.

Sterling Silver (925) jewellery

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Gold and Rose Gold Plate (18K) jewellery

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advise you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemicals (solvent, hair spray, perfumes) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

In the interests of hygiene, earrings cannot be returned or refunded

Replacement or exchange can only be considered where jewellery has been treated with care, and has not been personalised.

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 19830 verified reviews Read all reviews
100%
"Brilliant, speedy and fantastic customer service."
I had the bracelet as a gift, but the catch was broken when I received it. I...
Trusted Customer - 2 days ago
100%
"Really happy with my purchase"
Fast and on time. Brought for a special birthday for someone who loved the...
Trusted Customer - 6 days ago
100%
"Fabulous & Stunning"
Stunning delicate item of jewellery. So personal thank you I love it
Trusted Customer - 8 days ago
100%
"Very good"
Very well presented and delivered on time. Would definately be ordering again.
Imran Azam - 9 days ago
100%
"Perfect products"
I have brought a few of there products for presents . To the people I have...
Trusted Customer - 9 days ago
100%
"Amazing, defo buy again, quick and free delivery"
Really really good, looked like what was online Perfect gift with a special...
Zara Barnes - 10 days ago
100%
"Stunning"
The jewellery is just lovely. Bought a few gifts and all were beautiful and...
Trusted Customer - 10 days ago
100%
"Best gift ever"
Beautiful gift for my nieces. The quality was great, they were so happy to...
Trusted Customer - 11 days ago
100%
"An excellent service & wonderful product"
An excellent service and wonderful product. Ordered two initial and birthstone...
Trusted Customer - 11 days ago
100%
"Beautiful Necklace"
Really easy to use the website and order. Lots to choose from. The necklace was...
Trusted Customer - 12 days ago
100%
"Worth every penny"
Great product, made exactly as I wanted and ordered. Very cute packaging
Nikoleta Ainsworth - 12 days ago
80%
"Earings"
Delivery took longer than expected.
Trusted Customer - 12 days ago
100%
"loved it!"
Great service, came on time. Love the necklace. I have one myself and bought a...
Trusted Customer - 14 days ago
100%
"Bloom necklace"
Really lovely jewellery quick delivery and very helpful company I would...
Carole Howard - 14 days ago
100%
"Happy customer"
Beautiful products and great customer service. Would highly recommend.
Trusted Customer - 14 days ago