Winter Sale! Up to 60% Off Across The Site!

Delivery & Returns

Delivery Options for Europe

All orders to Europe are dispatched within 1-2 working days via a tracked international service, where available. Some locations are exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders shipped outside countries within the EU may be liable to import duties charged by the courier company at destination. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

Euro Tracked Delivery

Order by 2PM UTC

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under €45€12.00
Orders Over €45FREE

Euro Tracked & Signed Delivery

Order by 2PM UTC

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under €45€12.00
Orders Over €45FREE

Euro Standard Delivery

Order by 2PM UTC

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under €45€12.00
Orders Over €45FREE

Delivery Options for the UK

Our dedicated studio team works hard to ensure all orders are personalised and dispatched as soon as possible.

Estimated delivery dates can be seen at the checkout before you place your order.

During particularly busy times of year, such as Sale periods, orders may take a little longer to be dispatched. Please bear with us during this time so that we can do our best to get your orders to you as swiftly as possible.

UK FIRST CLASS DELIVERY

Order by 2PM UTC

Production Time

1-2 Working Days

Transit Time

1-3 Working Days

All OrdersFREE

UK EXPRESS

Order by 2PM UTC

Production Time

1 Working Day

Transit Time

1 Working Day

All Orders€8.00

UK SATURDAY GUARENTEE

 

Order by

2PM UTC Friday

Delivery Guaranteed by

Saturday

All Orders€14.00

Delivery Options for the USA

All orders to the USA are dispatched within 1-2 working days via a tracked international service, where available. Some locations may be exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders under $800 will not be charged import duties at destination. For orders over $800, import duties will need to be paid by the recipient. We cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays.

USA Tracked Delivery

Order by 2PM UTC

Production Time

1-2 Working Days

Transit Time

7-14 Working Days

Orders Under €45€12.00
Orders Over €45FREE

Delivery for the Rest of the World

Once dispatched we expect your order to arrive within 7-14 working days, if your order was dispatched via a tracked service you can visit Track Your Item to follow your order using your Royal Mail tracking number.

Returns Policy

We want to ensure that your purchase arrives on time, safe and sound, and as you intended however on the odd occasion our best efforts can fail us.

Please contact us by emailing enquiries@bloom-boutique.co.uk where our customer care team will be happy to help.

UK Returns Process

If you are unhappy with your purchase, we offer a full refund on any products that have not been personalised. The product should be returned within 28 days of the original purchase date and received back in its original packaging and be fit for re-sale. Unfortunately, we do not offer free returns for international customers, however, if an item is faulty please do contact us.

We will be happy to exchange items to UK addresses within our returns policy period. If you need an alternative item, please contact us with details of the product you would like to receive.

All returns where an exchange is not acceptable will be refunded to the account used for the original purchase within 14 calendar days from receipt of goods returned. This does not affect your statutory rights as a consumer.

On the rare occasion we fall short on providing a quality product then we ask that you contact us via our contact page where our fantastic customer care team will be happy to help.

Which items am I not able to return?

All personalised items are ineligible for return or refund.

Earrings are non-returnable due to health and safety reasons.

This does not affect your right to return faulty products or your statutory rights.

What is your Return Address?

Bloom Boutique LTD

3 The Plains

Totnes, Devon

TQ95DR

United Kingdom

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 18876 verified reviews Read all reviews
100%
"Very pleased!"
This is the second time I’ve ordered from Bloom Boutique. Fantastic service,...
Emma Langford - 23 hours ago
100%
"Lovely jewellery, planning to order from Bloom again"
The website is very easy to use. Lovely options you can pick from. I’ve used...
Shona - 23 hours ago
100%
"Perfect gift or treat yourself"
I’ve bought a few items as they make perfect gifts but also treated myself....
Trusted Customer - 1 day ago
100%
"Super beautiful necklace"
Beautiful item. Super fast delivery. Will definitely buy from them again.
Sammi Hill - 1 day ago
100%
"Good quality"
Fast delivery and packaged well. Good quality and exactly how it looks online.
charlotte ingram - 1 day ago
100%
"Beautiful necklace"
The item arrived quickly and i paid for the gift wrap and it was beautiful, the...
Trusted Customer - 1 day ago
100%
"Stunning"
Amazing quality jewellery, my friend loved the necklace. Beautifully packaged...
Rebekah Cook - 1 day ago
100%
"Lots of choice"
Easy to use website, sent emails to update progress of order. Arrived quickly....
Trusted Customer - 1 day ago
100%
"A perfect gift for my granddaughter"
The gift I purchased was exactly as detailed on the Web site.it was delivered...
Trusted Customer - 1 day ago
80%
"When I send my broken necklace back you quickly reply back and refunded my"
The service overall was excellent
Trusted Customer - 2 days ago
100%
"Delivered promptly, beautiful, elegant jewellery and gift packaging"
Fast and efficient
Joanne Firth - 2 days ago
100%
"Bloom gift"
A beautifully presented Christmas present in gift box and personalised card, I...
Clair Price - 2 days ago
100%
"Have bought a few things from here and have not been disappointed"
Excellent service from buying to getting them hone
Trusted Customer - 2 days ago
100%
"The best unique items and amazing quality"
Fabulous jewellery, and such good prices. I have ordered 5 pieces in the last 2...
Katherine Hammond - 2 days ago
100%
"Beautiful jewellery"
Fantastic service! Delivery always on time
Diana Brownlow - 2 days ago